Lessons & Rentals

Mountain Guide

Here is your 2021 Summer Mountain Guide.

Strengthening health measures

From now on, holders of day tickets or season tickets who do not respect the sanitary measures put in place at the station will have their access rights withdrawn, whether for the day or for the full season, after the second warning from our employees. The health and safety of our customers and employees are at the heart of our priorities. Canceled tickets or subscriptions are non-refundable.

Subscribers are at the heart of our priorities 

Doing Our Part on the Mountain

Following closely the development of the current COVID-19 situation, we have little choice but to control access to the mountain this summer. We will prioritize our seasonal subscribers as well as owners and tenants of accommodation units at Le Massif de Charlevoix. To find out how many day tickets are available on a specific date, we invite you to visit our online store and make your purchase before you travel.

These efforts will allow us to ensure the safety of our customers, in addition to maintaining a quality experience for all mountain users.

These exceptional measures, in an unprecedented context, are obviously temporary. The season will certainly be different considering the difficult circumstances. We therefore need your cooperation and your understanding so that together we can overcome this crisis and find better days.

Step 1 - Before arriving at the mountain

Length of summer season 2021

  • The season will start on June 19, 2021 and end on October 11, 2021.
  • The season will start on June 19, 2021 and end on October 11, 2021.

The mountain will be open every day from June 19 to July 4, 2021 and from July 16 to August 1, 2021. In addition to these four weeks, you will be able to take advantage of our installations during the following weekends:

  • July 9 to 11, 2021
  • August 6 to 8, 2021
  • August 13 to 15, 2021
  • August 20 to 22, 2021
  • August 27 to 29
  • September 3-6, 2021
  • September 10 to 12, 2021
  • September 17 to 19
  • September 24 to 26, 2021
  • October 1 to 3, 2021
  • October 8 to 11, 2021

Lifts in service

The Grande-Pointe lift will be in service every opening day. It offers the greatest ability to climb the mountain. The gondola will be in service on Saturdays as well as on June 24, July 1, July 18, July 22, 23, 24, 25 and July 29, 30, 31. If traffic permits, it is possible that the gondola opens on Fridays and Sundays. Our lifts will be enhanced with the addition of bicycle racks.

Online ticketing

Our online store system is always available to facilitate digital transactions and avoid queues at the mountain ticket office. Planning for your stay should now be done in advance from the comfort of your living room. Whether it is for a subscription, a day ticket or accommodation, you can transact securely through our website. If tickets remain, they will be available the same day at the mountain ticket office.

Digital shift

Cash can stay warm in your wallet this year as the Massif de Charlevoix goes digital and offers you the possibility of carrying out all your transactions by credit or debit card.

Wearing a mask is compulsory

Wearing a mask or face covering is mandatory in all closed places, queues and lifts. So make sure you have your mask on hand before you get to the mountain!

COVID-19 symptoms

We urge you to stay home if you have symptoms related to COVID-19.

Step 2 - When You Arrive in the Mountain

The summit chalet is only accessible to users who need to collect their tickets or use the toilets. It will be possible to warm up inside the chalet on cooler days for 15 minutes. Personal effects and meals will not be accepted inside.

Step 3 - Your Day on the Mountain

Keep a distance of 2 meters

We ask you to keep a distance of 2 meters between each person, everywhere and at all times. This includes the queues for the ski lifts and the ticket office as well as all closed public places and slopes. This is a habit that everyone should adopt out of respect for others. For family cells, we ask you to keep a distance of 2 meters from the other cells (in front, behind and on each side).

Wash your hands frequently

Disinfection of your hands is mandatory when entering closed public places. Disinfectant terminals have been installed in various places and we invite you to use them regularly.

Arrangement of spaces

For the 2021 summer season, our customer service will become the ticket office. This service point is located at the entrance of the main chalet at the top of the mountain. All of our service points are fitted with plexiglass and our employees wear the necessary equipment to protect themselves and others. The base chalet will be made available to you for the toilets only.

A touch of warmth

It will be possible to warm up inside the chalet on cooler days for 15 minutes. Personal effects and meals will not be accepted inside and the post of the mask is mandatory.

Bathroom

Toilets are available to you, whether on the lower level of the summit chalet or at the base. Wearing a mask is mandatory, as is the 2-meter distance. Toilets are available to you, whether on the lower level of the summit chalet or at the base. Wearing a mask is mandatory, as is the distance of 2 meters.

Restoration

Due to the COVID-19 pandemic, it will not be possible to eat inside the cabins. Tables are available outside and they will be disinfected after each use. However, you can benefit from our catering offer located at the top and available every day from 11am.

Shop, workshop and rental

We will have a bicycle rental offer, a shop as well as a workshop service for the 2021 summer season. More details will be available shortly.
 

These exceptional measures, in an unprecedented context, are obviously temporary. We must ensure your safety and that of our employees and that is why we apply the sanitary measures issued by public health. The season will certainly be different considering the difficult circumstances. We therefore need your cooperation and your understanding so that together we can overcome this crisis and find better days.

 We thank you for your support, your loyalty and your love for the Massif de Charlevoix. Together, we will make the 2021 summer season a success and our resort will make a strong comeback for the seasons to come.