Refuge 11A

Equipment

• Equipped kitchen (filter coffee machine, fondue pot, microwave)
• Toilet paper provided for beginning of stay
• Bedding and towels provided
• Iron
• Fireplace (Logs not included)*
• Washer / dryer, soap
• Dishwasher, soap provided
• Internet WI-FI
• 2 TV : 1 smart TV flat screen
• DVD player
• Hot tub (6 seats)
• BBQ (June to October)

*Only ecological logs without glue are allowed. Natural wood is strictly forbidden.

Nearby

• Close to Le Massif de Charlevoix slopes
• 20 minutes from downtown Baie-Saint-Paul
• 50 minutes from the Casino de Charlevoix
• 60 minutes form Quebec City
   

Arrivals / Departures

• The arrival time is set at 5pm in all buildings.
• The departure time is set at 11am, for all buildings.

Reservation

• Reservation policy here
• # CITQ298683 | Exp: 2024-11-30
• For all last minute reservation requests, the day before or the day of the desired date, do not hesitate to contact the reception desk at 418-632-5876, extension 4101.

Firewood

When firewood is not provided at your rental unit, you can reserve it when you make your reservation online by selecting the option provided for this purpose or by phone at the reception of the accommodations by contacting us at 418-632-5876, ext. 4101 (The order must be made at least 36 hours before your arrival). 

However, you could get them all along your trip at the following addresses (attention to the schedules and types of wood available and accepted according to the criteria of the selected tourist residence):
 
Quebec
CANAC (Ecological wood without glue and kindling) 
420 Armand-Paris Boulevard
Closes at 9pm on Friday

Côte de Beaupré
BMR Raymond Boies (Glueless ecological wood and kindling) 
8549 Bd Sainte-Anne, Château Richer 
Closes at 5:30 pm on Friday

IGA Extra Chouinard et Fils (Wood - kindling, No ecological wood)
10505 Sainte-Anne Blvd
Closes at 9pm on Friday

Saint-Tite-des-Caps
Dépanneur Voisin (Wood -Firestarter, No ecological wood)
300- Route 138
Closes at 11pm - Every day

Baie-Saint-Paul
Dépanneur Couche-Tard (Wood -Firestarter, No ecological wood)
1066, Mgr de Laval
24h/24H
 

Cancellation

For customers traveling with new or existing direct bookings for stays in one of our accommodation, the following conditions apply:

• Cancellation must be submitted in writing ahead of time to the owner and / or to the rental agency.
• If the cancellation notice is received at least 31 days before the rental starting date, the down payment of [30 %] Wont’ be returned in lieu of damages and the balance won’t be debited from your credit card.
• When the cancellation notice is received less than 30 days before the rental starting date, all sums to be received will be charged in lieu of damages.
• In the situation where the stay should be canceled or interrupted due to unforeseen problems with the building (water, electricity, etc.) the landlord's liability would be limited to the rental cost. The unused days would then be refunded, but no additional compensation would be granted.
• Acceptance of this rental may sometimes be subject to the final approval of the building owner.  Examples: Incorrect price not conforming to the website AND / OR excess number of permitted persons, (unless these have been previously accepted by the latter), etc.